Ocean Quest Pools, Inc.
10208 N FM 620
Austin, TX 78726
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APSP - The Association of Pool and Spa Professioals logo APSP Certified Builing Professional logo
APSP International Awards of Excellence logo Home Builder's Association of Greater Austin logo
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Visit the APSP Website
  • APSP is the world's largest international trade association representing the swimming pool, spa, hot tub and recreational water industries.
  • APSP members adhere to a code of ethics in business and technical practices and share a strong commitment to the safe, healthful, and enjoyable use of industry products
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Visit the TXCBA Website
The Home Builders Association of Greater Austin is a trade association to promote, protect and educate its members and inform the home buying public.
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Visit the APSP's Certified Building Professional Website
The Association of Pool & Spa Professionals™ (APSP) has developed the most comprehensive testing program for today's builders to demonstrate their mastery of the latest techniques in pool and spa construction.
Choosing a CBP means you're hiring a builder who has demonstrated knowledge of state-of-the-art pool and spa information, including:
  • Construction standards approved by the American National Standards Institute.
  • APSP workmanship standards.
  • Government regulatory requirements.
  • Compaction, excavation and soil.
  • Stabilization techniques.
  • Heaters, decks and other accessories.
"Our members build the most beautiful pools and spas in the world," says Bill Weber, President and CEO of APSP. "When consumers work with an APSP-certified builder, they can rest assured that the beauty is not just skin deep. Their pool and spa will be built using the most current standards and technology, and built to last."
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Visit the Better Business Bureau of Central Texas Website
The BBB is a private, non-profit organization whose mission is to promote and foster the highest ethical standards between companies and their customers in the areas of:
  • Dependable Service
  • Honesty In Advertising
  • Honest Business Practices
  • Reliable Complaint Handling Procedures

To be a member of the BBB, an applicant must:

  1. Be invited to apply for membership by a staff person or Director of the Bureau.
  2. Be actively engaged in business, in the BBB's service area, for no less than 6 months.
  3. Supply background information about the company, its principals or other information deemed essential to the BBB.
  4. Cooperate with the BBB's activities and efforts to promote voluntary self-regulation within the business industry.
  5. Adhere to established BBB standards of advertising and selling, including the Code of Online Business Practices for online businesses that apply for the BBBOnLine Reliability logo, and cooperate with the BBB in matters relating thereto.
  6. Promptly respond to any and all complaints forwarded by the BBB, and make good faith efforts to resolve all such complaints in accordance with generally accepted good business practices.
  7. Comply with any decisions rendered through the Bureau's or an alternative provider's binding arbitration program.
  8. Eliminate the underlying causes of patterns of consumer complaints that the BBB may call to the company's attention.
  9. Be free from an unsatisfactory report at the BBB in whose service area the company is headquartered.
  10. Be free from any governmental action concerning the marketplace and its customers that demonstrates a significant failure of the company to support the principals and purposes of the BBB.
  11. Support the principles and purposes of the BBB and not engage in any activity that reflects unfavorably on the BBB and its members.
  12. Refrain from using the name or logo of the BBB for commercial, sales or advertising purposes in any manner not specifically authorized in writing by the BBB.
  13. Promptly notify the Bureau of any changes in ownership, licensing status, addresses, telephone numbers, web site and any other information deemed necessary by the Bureau.
  14. Fulfill all licensing and bonding requirements of applicable city, county, state and federal agencies and authorities, and provide license numbers upon application for BBB membership and provide periodic updates on request of the BBB.

REVOCATIONS: A membership may be revoked by the BBB's Board of Directors for failure to comply with the above. In the event its BBB membership is revoked, the revocation may be published in the company's BBB reliability report for one year.

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Visit the International Awards of Excellence Website

The Association of Pool & Spa Professionals' International Awards of Excellence The World's Premier Pools, Hot Tubs & Water Features

The International Awards of Excellence recognize and reward installations of pools, hot tubs and water features, which represent the most beautiful and creative examples of the industry's efforts.

Read about this year's winners. Click here.

Read the Rules and Regulations.

Learn more about the awards. Read our frequently asked questions or visit http://www.internationalawardsofexcellence.com.

POOL BUILDER COMPARISON CHECKLIST

  Item Ocean Quest Pools Builder #2 Builder #3
Business Stability Active member of Association of Pool & Spa Professionals? Yes    
Been in Business with current name for more than 10 years? Since 1984    
Checks payable to a business account or personal account? Business Acct    
Ever closed and re-started under a new name? No    
Ever declared bankruptcy? No    
Favorable report from Dun and Bradstreet? Yes    
Have a permanent Showroom / Design Center? 10208 FM 620
Austin, TX 78726
   
Member in good standing with BBB? Yes    
Business Ethics Do you charge more than contract price if you hit rock? No    
Do you handle all electrical utility connections to and from the pool? Yes    
Do you promise a price without looking at your yard first? No    
When gunite is finished what % of money do you have? Normally < 60%    
Insurance / Protection Certificate of Insurance direct from the insurance company? Yes    
General Liability coverage of at least $1M per event? Yes    
Provides copies of all lien waivers as contractors are paid? Yes    
Workers Compensation Coverage? Yes    
Quality Workmanship All plumbing clearly labeled? Yes    
At least 2 1/2” suction line on spa fittings? Yes    
At least 2” suction lines on on skimmers and drains? Yes    
At least 2” return line? Yes    
Dedicated plumbing for each drain and each skimmer? Yes    
How much gravel in base after excavation? 3”-6”    
Hi-flo, hi-press. chemical resistant valves on every line? Yes    
What’s the size and spacing of your steel re-bar? 1/2” on 10” centers    
Expertise Certified Building Professional on staff? Yes    
Experience with advanced water features? (vanishing edge, etc.) Yes    
Willing to give at least 50 references? Yes    
Won multiple design awards? 166    

How do the pool builders measure up?

We hope this list of questions helps you make the best possible decision when buying your new pool. With this checklist in hand, you should be able to get a sense of which pool builders can be trusted, and which pool builders are at risk of creating an unpleasant experience for you. Having a pool built should be a fun and exciting time for you and your family. At Ocean Quest Pools, we want you to be delighted with your pool – no matter who you buy it from.

If you ever have any questions about pool design, construction, or this checklist, please give us a call.

We wish you many years of healthy fun & enjoyment in your new swimming pool.